On behalf of the entire team at Pinewood Veterinary Practice, we extend a warm welcome to you and your beloved pet. Whether you’re exploring our services or have already chosen us as your trusted veterinary partner, we are thrilled to have you with us.
We are proud to provide compassionate, high-quality veterinary care for pets of all kinds—whether furry, feathered, scaled, or shelled.
We are dedicated to providing exceptional care for your beloved pets. At our practice, we believe that every animal deserves compassionate and comprehensive veterinary care tailored to their individual needs.
To promote the health and well-being of pets by delivering exceptional veterinary services with compassion, integrity, and professionalism.
We understand the deep bond you share with your pets, and we’re committed to nurturing that relationship through expert care and heartfelt service.
Whether your pet needs routine wellness care, advanced diagnostics, surgery, or emergency treatment, you can trust Pinewood Veterinary Practice to provide them with the highest standard of care in a compassionate and supportive environment. Thank you for entrusting us with the health and well-being of your pet family members. We look forward to welcoming you to our practice and building a lifelong partnership in caring for your pets.
We treat every animal as if they were our own, creating a warm and welcoming environment where pets feel safe and loved.
From routine wellness to advanced diagnostics, we are committed to the highest standards in veterinary medicine and customer service.
Honesty and transparency are at the core of what we do. We work collaboratively with you to make the best choices for your pet.
As proud members of the local community, we support outreach programmes, education initiatives, and animal welfare organisations.
Booking an appointment at Pinewood Veterinary Practice is quick and easy. Here is a step-by-step guide on how to schedule an appointment for your pet:
Contact Information:
You can schedule an appointment by calling one of our clinics directly on
01257 276 517 Chorley
01772 455 287 Leyland
01257 367 550 Coppull
Our friendly receptionists will assist you in finding a suitable appointment time.
Once your appointment is scheduled, you will receive a confirmation by email.
The confirmation will include the date, time, and location of your appointment, as well as any instructions or preparations you may need to make beforehand.
We understand that life gets busy, so we provide appointment reminders to help you keep track of your pet’s scheduled visit.
On the day of your appointment, please arrive a few minutes early to check in at the reception desk.
If you are a new client, please arrive a bit earlier to fill out any necessary paperwork that may be required.
Chorley: Free parking is available for 1 hour at the Queens Road Car Park next to the practice (please obtain a ticket from the machine to qualify). For stays longer than 1 hour, additional time can be purchased from the machine. Alternatively, there is free parking on the single yellow line along Queens Road before 10am and after 4pm.
Leyland: There are a limited number of parking spaces right in front of the building.
Coppull: There is free on street parking surrounding the practice.
During your appointment, our Veterinary Surgeons will perform a thorough examination of your pet, address any concerns or questions you may have, and recommend any necessary treatments or follow-up care.
We are committed to providing high-quality veterinary care that is accessible and affordable for all pet owners. Our fee structure is transparent and reflective of the services we offer, the expertise of our staff, and the resources required to maintain a state-of-the-art facility.
Our examination fees cover the cost of a comprehensive physical examination by one of our experienced veterinary surgeons. The fee may vary depending on the complexity of the examination and the time required.
Diagnostic services, including laboratory tests, imaging (X-rays, ultrasound), and other diagnostic procedures, are available to help diagnose and treat your pet’s medical conditions. The cost of these services will vary depending on the specific tests or procedures performed.
Surgical procedures, including spaying/neutering, soft tissue surgery, and orthopaedic surgery, are available at our clinic. The fee for surgical procedures includes anaesthesia, surgical supplies, and post-operative care.
We offer a range of vaccinations and preventive care services to help keep your pet healthy and protected against common diseases. The cost of vaccinations and preventive care services will vary depending on the specific vaccines administered and any additional preventive measures recommended by our vets.
The cost of medications and treatments prescribed for your pet will vary depending on the type of medication, dosage, and duration of treatment. We strive to provide affordable options and may offer generic alternatives when available.
Prescribing a medication is subject to many strict regulations and your veterinary surgeon may prescribe Prescription Only Medications (POMV-s) only for animals under their care. You may obtain POMV’s from your veterinary surgeon or you can ask for a written prescription and obtain these medications from another veterinary surgeon or a pharmacy. There may be situations where a written prescription is not appropriate, for example if your pet is an in-patient or the medication is needed immediately. You will be informed, on request, of the price of any medication that may be dispensed for your pet. Certain medications can have 3 months’ worth dispensed at a time, whereas for others we may only be able to do 28 days’ worth, in accordance with prescribing guidelines.
The fees for written prescriptions are:
It is the general policy of this practice, to reassess a pet requiring repeat prescriptions every 6 months, but this may vary with individual circumstances and conditions. Standard charge for a Medication Review Consultation is £43.00. Certain medications may also need blood work to be monitored.
Dental cleanings, extractions, and other dental procedures are available to maintain your pet’s oral health. The cost of dental services will depend on the extent of the dental work required and any additional treatments recommended by our vets.
Before proceeding with any treatment or procedure, we will provide you with a detailed estimate of the anticipated costs. Our vets will also discuss treatment options and develop a customised treatment plan tailored to your pet’s needs and your budget.
Payment for services rendered is typically due at the time of your appointment. We accept cash, and debit or credit cards. We accept pet insurance and can work with all insurance companies; we may be able to assist you with filing claims with your insurance provider. Doing this does take time and resources and therefore all claims via insurance policies will incur a charge. If you intend on using an insurance policy to pay for a service carried out by Pinewood Veterinary Practice, we ask that you inform us as soon as possible.
As a pet owner it is your full responsibility to ensure that prior to claiming on an insurance policy, you are certain that the policy covers the proposed claim. When claiming via an insurance policy, there are two types of claims.
Under most circumstances you will be required to pay the total cost direct to Pinewood Veterinary Practice and then claim the amount back from your insurance provider.
In exceptional circumstances we can arrange to claim the amount from your insurer directly. The estimated amount must be over £300. Ideally a pre-authorisation is required from your insurance company prior to authorising a direct claim. Not all insurance providers offer this, so as an alternative you can provide your most recent insurance certificate for examination by Pinewood Veterinary Practice.
It is important to be aware that in both claim cases, it is the pet owner who is liable for the total cost. If, for whatever reason, the insurer does not make payment within the allocated time frame specified on the policy, Pinewood Veterinary Practice will contact you directly and request that you make the payment. Pinewood Veterinary practice has no relationship with pet insurers and therefore cannot oversee individual claim processes on behalf of clients.
If an animal receives regular treatment (e.g. monthly medication) and you wish to claim this amount via an insurance policy, there will be an administration fee for each individual claim. You also have the option to pay for long-term medication up front and later claim for several prescriptions in a single claim, which will reduce the cost of the admin fees. It is important when considering this option that you have contacted the insurer prior, to confirm if there is an expiry period on claims.
Pinewood Veterinary Practice cannot offer advice regarding an insurance policy you are considering purchasing, nor can we comment on an existing policy. If at any time you have any questions regarding insurance policies, we advise you contact the insurer directly.
At Pinewood Veterinary Practice, we believe that every pet deserves access to high-quality veterinary care. If you have any questions or concerns about our fee structure or payment options, please don’t hesitate to contact us.
Need assistance? Our friendly team is ready to help with inquiries or pet care advice. Visit your nearest Pinewood Vets branch or give us a call – we’re here for you and your pet!